Wednesday 24 May 2006

Really disappointed

Today, I received an e-mail from Gabriel which he sent to Island Records and wanted to share with other fans: "Morning folks. I just wanted to say how disappointed I am in the Mariah Carey Pre-Sale Service. I have been a member for quite a while now and I am not able to purchase regular tickets through the site. It only allowed me to purchase the 'packages'. When I tried buying tickets again, it directed me to membership, which I purchased again (my membership is good till the end of the month) to see if it would resolved the problem.

It did not, it ended up kicking me out of our purchasing offers, which left me SOOL. This is extremely sad as I have been a fan of Mariah since her begin and to get shafted by poor web service is disappointing and poorly administered through the webmaster and staff. As you know, she does not really tour, so to finally have her in Phoenix for her second showing and be screwed out of good tickets is upsetting.

Unfortunately this is not my first encounter with poor service through the Fan Club. The calendar that was sent to all members earlier this year, never made it to my home till like a week or two ago. Thank you for you time and patience in reading this e-mail, I am just frustrated, disappointed, and upset."

(Gabriel through e-mail)



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